UNIVERSAL TRAINING

900 Skokie Blvd., Suite # 104
Northbrook, IL 60062
Tel: (800) 726-9700; (847) 498-9700
Fax: (847) 498-9608
Internet Address: www.universaltraining.com
Contact: Ms. Mary D. Carolan, Vice President

UNIVERSAL TRAINING provides made-to-order performance improvement solutions to financial services, automotive and other companies with on-going training needs, using a well-established, collaborative process. The award-winning company, based in Northbrook, IL, was founded in 1968.

UNIVERSAL TRAINING provides technical, interpersonal and basic job skills for more than 300 client organizations, many of them Fortune 1,000 companies. Its mission is to provide custom training and performance improvement solutions that are highly realistic to the learner's job and which prepare employees and managers to succeed. Its sound instructional processes and techniques are designed to help clients achieve their performance improvement objectives, while improving profitability and productivity.

UNIVERSAL TRAINING has strong expertise in designing training for franchise market needs, including employee orientation, basic job skills, technical training, customer service training, sales training, management development, business operations, managing multiple units, POS and computer systems, training needs assessment and operations policy and procedure manuals.

A corporate member of the International Franchise Association, UNIVERSAL TRAINING partners with many leading franchise organizations, including: Amoco Oil Company, Big O Tires, Snap-On Tools, Midas International Corporation and Valvoline Instant Oil Change Franchising.

Website design with franchising in mind. Your image and the message it conveys about your company are everything to you. ENTREMKT's franchising professionals will work one-on-one with you to create a presence on the internet that reflects that image and conveys your message. ENTREMKT can also provide your system with internet services, allowing you to offer private, secure access to features such as on-line catalogs, services and franchise merchandise, bulletin boards and download centers. At ENTREMKT, our only mission is to provide internet development services to the franchise community.